Work
Three interconnected areas, all grounded in the same question: how do we help complex systems — and the humans within them — function well?
Helping families understand complicated biology with clarity and care. This is the work that grounds everything else.
A genetic diagnosis is rarely simple. It affects identity, family relationships, future planning, and often involves genuine uncertainty. My job is to hold complexity without overwhelming people, and to help them make decisions that fit their values.
The skills this requires — sitting with ambiguity, communicating nuance, respecting autonomy — turn out to be useful far beyond the clinic.
Designing ways for complex systems — including AI — to pause, adapt, and not cause harm when things get complicated.
Most systems work fine under normal conditions. The question is what happens when they don't. Can they recognize when they're drifting? Can they recover gracefully? Do they know when to ask for help?
These questions apply equally to organizations, technologies, and individual humans. The principles are surprisingly consistent.
Practical tools for thinking with AI responsibly, without pretending it's conscious or magical.
I've developed frameworks (including Resona) for collaborative cognition — ways for humans and AI systems to work together on complex problems while maintaining appropriate boundaries.
This work is grounded in a simple observation: conversation can become a shared cognitive workspace. That's useful and interesting, but it doesn't require mysticism.
What matters is grounding, responsibility, and recovery when things drift.
This work is about governance and care, not hype.